Federal Bank is a scheduled commercial bank headquartered in Aluva, Kerala, with a wide range of savings, current, deposit, loan, card and digital banking services. Customers can check their account balance through missed-call banking, SMS Banking, FedMobile, FedNet Internet Banking, Phone Banking, WhatsApp through FEDDY, ATMs and branch services.
For a fast balance enquiry without internet, Federal Bank customers who have registered for the service can give a missed call to 8431900900. For a mini statement, the missed-call number is 8431600600. The bank also provides SMS Banking on 9895088888 or 5676762, with separate keywords for balance enquiry and recent transactions.
Federal Bank Balance Check Number
Federal Bank officially provides a missed-call based balance enquiry service for resident customers. The facility must first be activated from the mobile number registered in the bank’s records.
- Balance enquiry missed-call number: 8431900900
- Mini statement missed-call number: 8431600600
- Registration / deactivation SMS number: 9895088888
- SMS Banking numbers: 9895088888 or 5676762
After activation, give a missed call to 8431900900 from the registered mobile number. Federal Bank sends the account balance details by SMS. The missed-call balance service is provided free of cost by the bank.
How to Register for Federal Bank Missed Call Balance Enquiry
Before using the missed-call balance service, send the following SMS from the mobile number registered with Federal Bank:
- ACTBAL <14 digit account number>
Send this message to 9895088888. Once registration is completed, the missed-call balance and mini-statement numbers can be used from that registered mobile number.
Federal Bank states that only resident customers are eligible for this missed-call based balance enquiry facility.
Federal Bank Missed Call Balance Enquiry
To check the account balance, give a missed call to 8431900900. The call disconnects and the bank sends an SMS with the balance details of the registered account.
To receive a mini statement, give a missed call to 8431600600. The bank then sends recent transaction information by SMS.
If the facility is no longer required, it can be deactivated using the same registered mobile number.
- Deactivation SMS: DEACTBAL <14 digit account number>
- Send to: 9895088888
Federal Bank SMS Balance Enquiry
Federal Bank also provides SMS Banking for customers who want account information without using a smartphone or internet connection. The bank currently lists 9895088888 and 5676762 as SMS Banking numbers.
- Balance enquiry: BAL <space> myshortno
- Mini statement – last 10 transactions: TXN <space> myshortno
The bank uses an account nickname called myshortno for SMS Banking. For a savings account, this is generally in the format SB + last four digits of the account number. For example, if the nickname is SB8123, send BAL SB8123 for balance enquiry or TXN SB8123 for recent transactions.
SMS Banking requests should be sent only from the mobile number registered with Federal Bank. Normal telecom SMS charges may apply depending on the customer’s mobile plan.
Check Federal Bank Balance Through FedMobile
FedMobile is Federal Bank’s mobile banking application and can be used to view account information, balances and transaction details. The app also supports account statements, fund transfers, deposits, bill payments, card management and several other banking services.
Customers should install FedMobile only through official app-store links provided by Federal Bank and should never share the MPIN, OTP or other confidential credentials with anyone.
Check Federal Bank Balance Through FedNet Internet Banking
FedNet is Federal Bank’s Internet Banking platform. Registered customers can log in through the official Federal Bank website to review their operative accounts, balances and transaction history. FedNet can also be used for statements, transfers, deposits and other account services.
Always access FedNet through the official bank website and never disclose your Internet Banking password, OTP, debit-card PIN or CVV to anyone.
Check Balance Through Federal Bank Phone Banking
Federal Bank’s Contact Center also provides 24×7 Phone Banking. After registration for telebanking, customers can use the IVR to obtain account balance, last five transactions, cheque status, deposit information and loan account details.
- Toll-free number: 1800-425-1199
- Alternate toll-free number: 1800-420-1199
Federal Bank states that Phone Banking uses a four-digit TPIN along with the customer ID for authenticated services.
Check Federal Bank Balance Through WhatsApp – FEDDY
Federal Bank’s virtual assistant FEDDY supports conversational banking over WhatsApp. Account holders can ask for account balance, account statements and a mini statement of the last 10 transactions after the required authorization and authentication.
Federal Bank also operates a WhatsApp Hub on +91 96336 00800 for selected services. Customers should use only official Federal Bank WhatsApp links and numbers shown on the bank’s website.
Check Federal Bank Balance at an ATM
Federal Bank debit-card holders can check their balance at an ATM. Insert the card, enter the ATM PIN and select Balance Enquiry. A mini statement can also be requested where available. Any applicable charge depends on the account type, ATM used and the current free-transaction limits.
Check Balance Through Passbook or Branch
Customers who prefer an offline method can visit a Federal Bank branch and update their passbook or request an account statement. This is useful when a customer wants to review posted debit and credit entries together with the latest account information.
Federal Bank Customer Care
For help with missed-call banking, SMS Banking, FedMobile, FedNet, Phone Banking or other account services, customers can contact Federal Bank through its official support channels:
- Pan-India Toll-Free: 1800-425-1199 / 1800-420-1199
- From outside India: 0484-2630994 / 0484-2630995 / 080-61991199
- General Queries Email: contact@federalbank.co.in
- FedNet Queries Email: fednetinfo@federalbank.co.in
Registered Office: The Federal Bank Limited, Federal Towers, Aluva, Ernakulam, Kerala – 683101.
Website: https://www.federal.bank.in/
FAQs
1. Who can use Federal Bank’s missed-call balance enquiry facility?
Federal Bank states that only resident customers are eligible for the missed-call based balance enquiry service. The facility must also be activated using the mobile number registered with the bank.
2. Why does Federal Bank SMS Banking ask for ‘myshortno’ instead of the full account number?
For SMS Banking, Federal Bank uses a short account nickname called myshortno. For a savings account, the bank explains that the nickname is generally SB followed by the last four digits of the account number, such as SB8123.
3. Can I use Federal Bank missed-call balance enquiry immediately after opening an account?
Not automatically. The missed-call balance facility must first be registered by sending ACTBAL followed by the 14-digit account number to 9895088888 from the mobile number registered with Federal Bank.
4. Are there any bank charges for the missed-call balance facility?
Federal Bank states that the missed-call based balance enquiry facility is provided free of cost. Normal telecom charges may still apply to SMS messages used for registration, deactivation or SMS Banking, depending on the mobile plan.
5. What can I do if I am abroad and need help with my Federal Bank account?
Customers outside India can contact Federal Bank on 0484-2630994, 0484-2630995 or 080-61991199. These numbers are not toll-free. The bank’s Contact Center is available 24×7.
