Dhanlaxmi Bank is a private sector scheduled commercial bank headquartered in Thrissur, Kerala. It was incorporated in 1927 and offers retail banking, corporate banking, SME, agriculture, NRI and digital banking services. The bank provides customers with several ways to check account information, including missed-call banking, DhanSmart Mobile Banking, Retail Net Banking, Phone Banking and ATMs.
For a quick balance check, Dhanlaxmi Bank provides an official missed-call service on 080-67747700. A customer calling from the registered mobile number receives an instant SMS containing the balance of eligible active accounts. The bank also provides separate missed-call numbers for e-statements and debit-card enable/disable services.
Dhanlaxmi Bank Balance Check Number
To check the balance of your Dhanlaxmi Bank account, give a missed call from the mobile number registered with the bank to:
- Domestic: 080-67747700
- International format: 009180-67747700
The bank sends an instant SMS showing the balance of eligible active accounts linked to the registered mobile number. No alert registration is required for the missed-call balance facility.
Dhanlaxmi Bank Missed Call Banking Numbers
Dhanlaxmi Bank publishes different missed-call numbers for balance enquiry, e-statements and debit-card controls. Customers should use the number meant for the required service:
- Account balance: 080-67747700 / 009180-67747700
- Last 3 months e-statement to registered email: 080-67747711 / 009180-67747711
- One-day e-statement to registered email: 080-67747733 / 009180-67747733
- Enable or disable debit cards: 088-93553553 / 009188-93553553
For these services, the mobile number must be linked with the account. For statement requests, the bank also requires an email ID to be linked in its records.
Dhanlaxmi Bank SMS Banking
Dhanlaxmi Bank provides SMS alerts under its mobile alert service. Credit and debit transaction alerts are sent to the registered mobile number, and the messages include the available balance. The bank states that transaction alerts may be delivered at intervals of about 15 minutes, with the balance shown as of the end of that interval.
The current public SMS Banking page does not clearly publish a BAL or BALANCE keyword for an on-demand balance enquiry. For an immediate balance check, customers should use the verified missed-call number 080-67747700 or one of the bank’s digital channels.
Check Dhanlaxmi Bank Balance Through DhanSmart Mobile Banking
DhanSmart is Dhanlaxmi Bank’s Mobile Banking application for Android and iOS. The Mobile Banking dashboard displays savings and current account balances along with deposit balances, loan outstanding amounts and other account information.
Customers can also view mini and detailed statements, download statements in PDF or Excel format, share statements by email, transfer funds and manage deposits, cards and service requests. New users can register in the app using their Customer ID, debit-card details, PIN, expiry date and OTP.
Check Dhanlaxmi Bank Balance Through Net Banking
Dhanlaxmi Bank Retail Net Banking provides Balance Enquiry as a direct online service. After login, customers can view savings and current account balances, term-deposit balances, loan information and recent transactions.
The Accounts section also provides Mini Statement and Detailed Statement options. Customers should access Net Banking only through the official Dhanlaxmi Bank website and should never disclose passwords, PINs, OTPs or CVV details over phone or email.
Check Dhanlaxmi Bank Balance Through Phone Banking
Dhanlaxmi Bank’s 24×7 Phone Banking service can provide balance information for CASA, fixed-deposit and loan accounts after customer identification. The official inbound Phone Banking number is:
- 044-42413000
Phone Banking can also provide previous transaction details, cheque information and assistance with Mobile Banking and Internet Banking.
Check Dhanlaxmi Bank Balance at an ATM
Dhanlaxmi Bank debit-card holders can check their balance at an ATM. Insert the debit card, enter the ATM PIN and choose Balance Enquiry. A Mini Statement can also be used where available to review recent transactions.
Dhanlaxmi Bank also states that when an ATM withdrawal at another bank’s ATM fails because of insufficient balance, it can send the available balance as an SMS to the customer’s registered mobile number.
Dhanlaxmi Bank Customer Care
For help with missed-call banking, digital banking or account-related issues, customers should use only the official contact details published by Dhanlaxmi Bank:
- 24×7 Phone Banking: 044-42413000
- Customer Care Email: customercare@dhanbank.co.in
The bank warns customers against using customer-care numbers obtained from unverified sources because fraudulent numbers can put account information at risk.
Main Website URL: https://www.dhan.bank.in/
FAQs
1. Will one missed call show the balances of all my Dhanlaxmi Bank accounts?
Dhanlaxmi Bank states that its missed-call facility can provide balances of all running CASA accounts linked to the customer. Only active account information is sent. This can be useful when more than one eligible savings or current account is linked to the same registered mobile number.
2. Is there any limit or charge for repeatedly using the missed-call balance service?
The bank states that the missed-call balance facility itself has no usage limit, but SMS charges of Rs.1 may apply beyond five missed-call enquiries in a day from a unique mobile number. Customers who check frequently may prefer Mobile Banking or Net Banking.
3. Why did I not receive my three-month e-statement after giving the missed call?
The mobile number and email ID must be linked with the account in the bank’s records. If the email address is missing, outdated or incorrectly registered, the statement may not reach the mailbox. Update the details with the bank and try again.
4. What happens if I use 088-93553553 when I have more than one Dhanlaxmi Bank debit card?
Dhanlaxmi Bank states that all debit cards issued under the particular Customer ID are disabled or enabled through this missed-call facility. The first missed call changes the existing status, and another missed call can change it back. Customers receive an SMS confirming the new status.
5. Why did I receive my available balance after a failed withdrawal at another bank’s ATM?
Dhanlaxmi Bank provides a special alert for failed ATM withdrawals caused by insufficient balance at another bank’s ATM. In such a case, the available balance may be sent automatically by SMS to the registered mobile number, helping the customer understand why the withdrawal failed.
