City Union Bank (CUB) is a private sector bank headquartered in Kumbakonam, Tamil Nadu. The bank provides savings and current accounts, deposits, loans, debit cards and a wide range of digital banking services. Customers can check their account balance without visiting a branch through missed-call banking, CUB All in One Mobile Banking, CUB Net Banking, WhatsApp Banking, UPI and ATMs.
For a quick balance check, City Union Bank provides an official missed-call facility on +91-9278177444. The bank also sends account-related updates through SMS and email, but its current public website does not publish a BAL-type SMS keyword for balance enquiry. The clearly verified SMS command currently shown on the bank’s website is BLOCK to +91-8742903939 for blocking CUB Net login from the registered mobile number.
City Union Bank Balance Check Number
City Union Bank customers can check their account balance instantly by giving a missed call from the mobile number registered with the bank to:
- City Union Bank Balance Check Number: +91-9278177444
The bank’s official Other Tech Services page specifically lists this number under Missed Call / SMS Services. Customers do not need to open Mobile Banking or Net Banking just to make a quick balance enquiry.
If the missed-call service does not return the balance, first check whether the call was made from the mobile number linked with the account. Customers can then use CUB All in One Mobile Banking, WhatsApp Banking, Net Banking or an ATM as alternatives.
City Union Bank Missed Call Balance Enquiry
The missed-call service is useful for customers who want a fast balance check without an internet connection. To use it:
- Call +91-9278177444 from the registered mobile number.
- Allow the call to disconnect as a missed call.
- Wait for the balance information from the bank.
City Union Bank also publishes +91-9278177555 as a missed-call number for downloading CUB Wallet. This second number is for the wallet service and should not be confused with the balance-enquiry number.
City Union Bank SMS Banking
City Union Bank provides email and SMS alerts for account-related information and service updates. Customers can receive account alerts and periodic statements through these channels.
However, the bank’s current public Other Tech Services page does not publish a BAL or BALANCE keyword for checking account balance by SMS. The SMS command clearly published on that page is:
- BLOCK
Send BLOCK to +91-8742903939 from the registered mobile number to block CUB Net login.
Customers should not assume that the same number is a balance-enquiry SMS number. For account balance, the officially published missed-call number is +91-9278177444.
Check City Union Bank Balance Through WhatsApp Banking
City Union Bank provides WhatsApp Banking through its digital assistant, Lakshmi. Save the official number and begin the chat:
- CUB WhatsApp Banking Number: +91 44 71225000
The official WhatsApp Banking service includes Balance Enquiry, Mini Statement, debit-card blocking, interest-rate information and branch or ATM location services. Customers should use the mobile number registered with the bank for account-specific services.
City Union Bank warns customers not to share a complete debit-card number, OTP, CVV, PIN, Net Banking password or UPI PIN through phone, SMS or email.
Check Balance Through CUB All in One Mobile Banking
CUB All in One is City Union Bank’s mobile banking application for Android and iOS. The bank specifically states that customers can view account balances, fixed-deposit accounts and loan accounts through the app.
The app also supports fund transfers through NEFT and IMPS, utility-bill payments, mobile recharge, Green PIN services, deposits, debit-card management and other banking facilities.
During first-time registration, customers should use the SIM containing the mobile number registered with the bank. The bank notes that standard SMS charges can apply during registration.
Check City Union Bank Balance Through Net Banking
City Union Bank provides CUB Net Banking for round-the-clock access to account information and online services. Registered customers can log in through the bank’s official website and check their account information, transactions and other supported banking details.
The bank currently offers both its new Net Banking experience and the existing Net Banking platform. Customers should always open the login page from the official City Union Bank website rather than through links received in unknown messages or emails.
Check City Union Bank Balance Through UPI
City Union Bank customers can also use the bank’s UPI facility for balance enquiry. The bank’s CUB BHIM UPI service specifically lists Balance Enquiry among its features.
After linking the bank account and setting the UPI PIN, customers can choose Balance Enquiry in the UPI app and authenticate using the UPI PIN. Never disclose the UPI PIN to another person, including anyone claiming to be bank staff.
Check City Union Bank Balance at an ATM
City Union Bank ATMs support Balance Enquiry and Mini Statement. Insert the debit card, enter the ATM PIN and select Balance Enquiry to view the account balance.
CUB ATMs also provide services such as Green PIN generation, cheque-book requests, PIN change, Mobile Banking registration and fund transfer to CUB accounts.
City Union Bank Customer Care
Customers who need help with the missed-call balance service, Mobile Banking, Net Banking or other banking services can contact City Union Bank through its official customer-support channels:
- 24×7 Customer Care: 044-7122 5000
- Customer Care Email: customercare@cityunionbank.in
The bank also uses official SMS headers including CUBANK-T, CUBANK-S, CUBANK-P, CUBLTD-T, CUBLTD-S and CUBLTD-P. Customers should remain cautious about messages coming from unfamiliar senders.
Main Website URL: https://www.cityunionbank.bank.in/
FAQs
1. Why am I not getting a balance response after calling +91-9278177444?
Use the mobile number registered with your City Union Bank account. If the number has recently changed or is not correctly updated in the bank’s records, the missed-call service may not identify the account. If the problem continues, contact Customer Care on 044-7122 5000.
2. Can I check my CUB balance on WhatsApp if I do not have the mobile banking app?
Yes. City Union Bank’s WhatsApp Banking service independently provides Balance Enquiry and Mini Statement. Save +91 44 71225000 and begin a chat with the bank’s digital assistant, Lakshmi. Account-specific access may require the registered mobile number.
3. What should I do if I receive a banking SMS from an unfamiliar sender name?
City Union Bank publishes its official SMS headers as CUBANK-T, CUBANK-S, CUBANK-P, CUBLTD-T, CUBLTD-S and CUBLTD-P. Avoid clicking suspicious links or sharing OTPs, passwords, PINs or card details when a message comes from an unfamiliar source.
4. Why can the balance shown after a UPI transaction differ for a short time?
A transaction may still be pending, reversed or awaiting final posting. Check the transaction history or Mini Statement before repeating the payment. If the amount remains incorrect, contact City Union Bank and keep the UPI reference number available.
5. Is +91-8742903939 a City Union Bank balance SMS number?
No. The bank currently publishes +91-8742903939 for the BLOCK SMS command used to block CUB Net login from the registered mobile number. For balance enquiry, the verified missed-call number published by City Union Bank is +91-9278177444.
