Jharkhand Gramin Bank (JGB) is a Regional Rural Bank serving customers across Jharkhand. The bank was constituted on April 1, 2019 as Jharkhand Rajya Gramin Bank through the amalgamation of Vananchal Gramin Bank and the earlier Jharkhand Gramin Bank. It is sponsored by State Bank of India. In October 2025, the bank was officially renamed Jharkhand Gramin Bank, while continuing as the same banking institution.
JGB has its head office at Zila Parishad Market Complex, Kutchery Road, Ranchi. The bank operates in all 24 districts of Jharkhand and, according to its current official website, serves more than 75 lakh customers through 463 branches and a large Business Correspondent network. Its services include savings and current accounts, deposits, agricultural and personal loans, RuPay debit cards, mobile banking, internet banking, UPI, IMPS, AEPS and other digital banking facilities.
Jharkhand Gramin Bank Balance Check Through Missed Call
Jharkhand Gramin Bank does not currently publish a dedicated missed-call balance enquiry number on its official website. Older websites and banking directories sometimes mention 0651-2202120 as a balance enquiry or missed-call number, but this number is not displayed as an official missed-call balance facility on the bank’s present website.
For this reason, customers should not depend on an old missed-call number unless it has been confirmed directly by Jharkhand Gramin Bank. The safer current options for checking the balance are the official Jharkhand Gramin mBanking app, internet banking, an ATM, a branch or an authorised Business Correspondent point.
If the bank introduces or republishes a dedicated missed-call balance service, customers should use only the number shown on the official JGB website or communicated through an authenticated bank channel.
Jharkhand Gramin Bank Balance Check Through SMS
The current Jharkhand Gramin Bank website also does not publish a dedicated SMS keyword and destination number for customer-initiated balance enquiry. Some older third-party pages refer to sending SET to 0651-2210095, but the bank’s present official website does not identify this as a current SMS balance-enquiry service.
Customers should therefore avoid sending account information or banking commands to an old number taken from an unofficial website. JGB does provide SMS alerts and other digital banking services, but transaction alerts sent by the bank are different from a customer sending an SMS command to request a balance.
For a verified balance enquiry from a mobile phone, the official mobile banking application is the more reliable option. Internet banking and ATM balance enquiry can also be used when mobile banking is not available.
Jharkhand Gramin Bank Customer Support and ATM Complaint Numbers
Jharkhand Gramin Bank’s current complaint page publishes the following toll-free numbers specifically for ATM-related complaints:
- 1800 532 7444
- 1800 833 1004
- 1800 123 6230
For general communication, the bank currently displays the email addresses ho@jrgbank.bank.in and complaint@jrgbank.bank.in on its official website. Customers can also lodge a complaint through the complaint form available on the JGB website or visit their branch for account-specific issues.
The head office is located at Zila Parishad Market Complex, 3rd Floor, Kutchery Road, Ranchi, Jharkhand – 834001. Customers should never disclose their ATM PIN, CVV, OTP, UPI PIN, mobile banking MPIN or internet banking password while seeking assistance.
Check JGB Balance Through Mobile Banking
Jharkhand Gramin Bank provides the official Jharkhand Gramin mBanking application for customers who want to access their accounts from a smartphone. The bank links the application directly from its official website for both Android and iOS users.
The current Android app lists account details and statements among its available facilities. It also supports fund transfers within the bank, NEFT, IMPS and cheque-related services. After completing the required registration and logging in securely, customers can use the app to review their account information and recent transactions.
Download the app only from the official app-store links provided on the JGB website.
Check Jharkhand Gramin Bank Balance Through Internet Banking
Jharkhand Gramin Bank provides internet banking for both retail and corporate customers. The official internet banking portal states that it provides anywhere, anytime online access to bank accounts.
Registered retail customers can log in through the internet banking link available on the JGB website and review their account information online. Internet banking is also useful for account statements and supported online transactions.
Always open the internet banking portal from the official bank website. Do not enter login credentials on a page reached through an unknown SMS, email or social-media link.
Check Jharkhand Gramin Bank Balance at an ATM
Customers holding a JGB RuPay debit card can check their account balance at an ATM. Insert the debit card, enter the ATM PIN and select the Balance Enquiry option. The available balance will be shown through the ATM interface, and a printed receipt may be available depending on the machine.
A mini statement can also be useful for checking recent transactions where the facility is available. Customers should cover the keypad while entering the PIN and should never hand their card to an unknown person at an ATM.
Check JGB Balance Through Business Correspondent or AEPS
Jharkhand Gramin Bank has a large Business Correspondent network across the state and also supports Aadhaar Enabled Payment System services. Customers in rural areas can visit an authorised CSP or Business Correspondent point for supported basic banking services, subject to Aadhaar linkage and authentication requirements.
This is useful where a branch or ATM is not nearby. Use only an authorised JGB Business Correspondent outlet.
Check JGB Balance Through Passbook
Customers who prefer an offline record can update their passbook at a Jharkhand Gramin Bank branch. It shows the latest posted balance together with debit and credit entries and provides a physical record of account activity.
Website URL: https://www.jrgbank.bank.in/index
FAQs
1. Does Jharkhand Gramin Bank currently have an official missed-call balance number?
The bank’s current official website does not publish a dedicated missed-call balance enquiry number. Older pages on the internet may mention 0651-2202120, but customers should not treat it as a current official missed-call facility unless JGB confirms it.
2. Can I send SET or another SMS command to check my JGB balance?
The present JGB website does not publish a customer-initiated SMS balance command or a dedicated balance-enquiry SMS number. Older third-party references to SET and 0651-2210095 should therefore be treated as unverified for current use. Use the official mobile app, internet banking, ATM or branch instead.
3. What should I do if my debit card is blocked or an ATM transaction fails?
Use the ATM complaint numbers currently published by Jharkhand Gramin Bank: 1800 532 7444, 1800 833 1004 or 1800 123 6230. You can also lodge a complaint through the bank’s official complaint page. Do not share your PIN, OTP or CVV while reporting the problem.
4. What should I do if my registered mobile number has changed?
Visit your home branch and update the mobile number linked with the account. The bank’s current FAQ specifically advises customers to visit the home branch to update personal information such as a phone number. Keeping the registered number current is important for transaction alerts and digital banking access.
