DCB Bank is a scheduled commercial bank that provides savings and current accounts, deposits, loans, cards and digital banking services. Customers do not need to visit a branch simply to know their account balance. DCB Bank provides missed-call banking, SMS Banking, Mobile Banking, Internet Banking, Phone Banking, WhatsApp Banking, ATM and branch-based options for routine account enquiries.
For the quickest balance enquiry without internet, give a missed call to 7506660011 from the mobile number registered with DCB Bank. For SMS balance enquiry of the primary account, send BAL to 9821878789. The bank’s missed-call facility also provides separate numbers for a mini statement, cheque-book request and an emailed Consolidated Statement of Accounts.
DCB Bank Balance Check Number
DCB Bank officially provides a dedicated missed-call number for balance enquiry. The service works through the customer’s registered mobile number and is meant to provide account information without requiring internet access.
- Balance Enquiry Missed Call Number: 7506660011
- SMS Banking Number: 9821878789
- SMS Keyword for Primary Account Balance: BAL
When a customer gives a missed call to 7506660011, DCB Bank sends the balance information for the primary account linked to that registered mobile number. The bank states that the response can also include information on Funds in Clearing and Shortfall where applicable.
DCB Bank Missed Call Balance Enquiry
DCB Bank’s Missed Call Facility is designed for customers who want to make common service requests with a simple missed call from their registered mobile number. Different services have different dedicated numbers.
- Balance enquiry: 7506660011
- Mini statement – last 5 transactions: 7506660022
- Cheque-book request: 7506660033
- Email Consolidated Statement of Accounts for the last 1 month: 7506660044
For balance enquiry, there is a maximum of four requests per day. Cheque-book requests through the missed-call facility are also limited to four requests per day and are processed for the primary DCB Bank account. The emailed Consolidated Statement of Accounts is sent to the customer’s registered email ID and is limited to seven statements per month.
If the same mobile number is linked with more than one DCB customer ID, the bank states that the oldest customer ID will be considered for fetching details through the missed-call facility.
DCB Bank SMS Balance Enquiry
DCB Bank also provides SMS Banking for customers with an active bank account and a mobile number registered with the bank. For the primary account balance, send BAL to 9821878789 from the registered mobile number.
The current DCB Bank SMS Banking page lists the following service keywords:
- Primary account balance: BAL
- Last 5 transactions: STMT
- Cheque-book request: CHQBOOK
- Cheque status: STAT <Cheque Number>
- Stop cheque: STOP <Cheque Number>
- Fixed Deposit details: TD <Fixed Deposit Number>
- SMS Banking help menu: H
- Block DCB Debit Card: BLOCKCARD <Last Four Digits of Debit Card>
- Deactivate online banking access: DEACT <Customer ID>
To receive a list of available SMS keywords, send H to 9821878789. If a customer wants information for a second account rather than the primary account, DCB Bank instructs the customer to type the 14-digit account number before the relevant SMS text.
Check DCB Bank Balance Through Mobile Banking
The DCB Mobile Banking App provides access to account information and several banking services from a smartphone. Customers can view account-related details, download statements, see recent transactions, manage deposits, transfer funds, request cheque books and manage debit-card settings.
The app supports Savings Accounts, Current Accounts, Overdraft Accounts, Cash Credit Accounts and Fixed Deposits. Customers can register using eligible DCB Debit Card or Internet Banking credentials and should download the app only from the official app stores or through links provided on the DCB Bank website.
Check DCB Bank Balance Through Internet Banking
DCB Personal Internet Banking is another convenient option for checking account information online. Registered customers can log in through the official DCB Bank website to review their accounts and transactions. Internet Banking can also be used for payments, fund transfers and other service requests.
For safety, customers should never share their OTP, ATM PIN, CVV, UPI PIN, Internet Banking password or Mobile Banking MPIN with anyone. Always access Internet Banking through the bank’s official website.
Check Balance Through DCB Phone Banking
DCB Phone Banking provides self-service IVR access to account balance and transaction information. The IVR is available in multiple languages, including English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada and Odiya.
Resident Indian customers can contact DCB Bank on 022 6899 7777 or 040 6815 7777. Through Phone Banking, customers can obtain account balance or transaction information, request a statement, stop a cheque, manage cards and use several other banking services.
Check DCB Bank Balance Through WhatsApp Banking
DCB Bank also offers WhatsApp Banking. Registration can be initiated by giving a missed call to 9811612144 from the registered mobile number. Customers can then save 8657697777 as the DCB Bank WhatsApp number and send Hi from their registered mobile number.
The WhatsApp service supports instant balance enquiry, a mini statement of the last five transactions, account-statement requests, cheque-book requests, stop-cheque requests and debit-card controls. DCB Bank states that it does not levy a registration charge for WhatsApp Banking.
Check DCB Bank Balance at an ATM
DCB Bank debit-card holders can check their account balance through an ATM. Insert the card, enter the ATM PIN and select Balance Enquiry. A mini statement may also be available for reviewing recent transactions. Any applicable charge depends on the account type, ATM used and free transaction limits.
Check Balance Through Passbook or Branch
Customers who prefer an offline method can visit a DCB Bank branch. A passbook update or account statement can be used to review posted transactions and the latest account information. Branch staff can also assist with registered mobile number updates and other service requests.
DCB Bank Customer Care
For assistance with missed-call banking, SMS Banking, Mobile Banking, Internet Banking, cards or account-related services, customers can contact DCB Bank through its official support channels:
- Resident Indian Customer Care: 022 6899 7777 / 040 6815 7777
- Resident Indian Service Hours: 8:00 AM to 8:00 PM, all days for domestic account customers
- NRI Customer Care: +91 22 6127 1000 / +91 22 6899 7777
- Customer Care Email: customercare@dcb.bank.in
- NRI Email: nri@dcb.bank.in
Corporate & Registered Office: 6th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai – 400013.
Website: https://www.dcb.bank.in/
FAQs
1. What happens if one mobile number is linked to more than one DCB customer ID?
For the missed-call facility, DCB Bank states that it will consider the oldest customer ID linked to that mobile number when fetching details. This can matter if accounts under different customer IDs are attached to the same phone number.
2. How can I check a second DCB Bank account through SMS Banking?
DCB Bank says that for details of a second account, type the 14-digit account number before the relevant SMS keyword. This allows the request to be directed to a specific account instead of the primary account.
3. Can I change which DCB account is treated as my primary account?
Yes. DCB Bank advises customers to contact Customer Care on 022 6899 7777 or 040 6815 7777 to check which account is currently treated as the primary account. Customer Care can also accept a valid request to change the primary account.
4. How can I update my registered mobile number for DCB Bank SMS Banking?
DCB Bank states that customers can place a mobile-number update request at a branch or use the contact-number update option available at a DCB Bank ATM. SMS Banking relies on the mobile number registered with the bank.
5. What should I do if the phone registered for DCB SMS or Mobile Banking is lost?
Contact DCB Bank Customer Care immediately on 022 6899 7777 or 040 6815 7777. The bank advises customers to deactivate the relevant SMS Banking or Mobile Banking access when the registered phone is lost or stolen.
