Ujjivan Small Finance Bank is one of India’s leading small finance banks and began banking operations on February 1, 2017. It was set up with a strong focus on financial inclusion and on serving unserved and underserved customers, while offering banking products and digital services to a wider mass-market customer base. The bank provides savings and current accounts, deposits, loans, cards, mobile banking, Internet Banking and phone-based banking facilities.
For customers who want to check an account balance without opening an app or logging into Internet Banking, Ujjivan Small Finance Bank provides both SMS and missed-call banking. The official missed-call balance number is 9243012121, while 9243032121 is used for a mini statement. Customers can also send SMS commands to 9243232121 for balance enquiry, mini statements, deposit information, cheque services and certain other requests. These services are available 24×7 and can be used from the mobile number registered with the bank.
Ujjivan Small Finance Bank Balance Check Number
The quickest phone-based method is Ujjivan Small Finance Bank’s missed-call balance enquiry service. The official balance check number is:
9243012121
Give a missed call to this number from the mobile number registered with your Ujjivan Small Finance Bank account. The bank sends the account-balance information after the missed-call request. The service is useful for customers who do not use a smartphone or do not want to open a banking app simply to check the available balance.
Steps to Check Ujjivan Bank Balance by Missed Call
- Use the mobile number registered with your Ujjivan Small Finance Bank account.
- Dial 9243012121.
- Give a missed call to the number.
- Allow the call to disconnect.
- Check the response from the bank for your account-balance information.
Ujjivan Small Finance Bank Mini Statement Number
Customers who want a quick view of recent account activity can use the separate missed-call mini-statement number:
9243032121
Give a missed call from the registered mobile number to receive the mini-statement information. Ujjivan states that missed-call banking is free because the call is not connected.
Ujjivan Small Finance Bank SMS Balance Enquiry
Ujjivan Small Finance Bank provides SMS Banking through 9243232121. Customers should send the SMS from the mobile number registered with the bank.
For balance enquiry, type:
BAL
and send it to:
9243232121
If more than one account is linked to the same registered mobile number, type BAL followed by a space and the last four digits of the required account number. For example, the bank instructs customers with multiple accounts to identify the account by its last four digits.
Ujjivan Small Finance Bank SMS Banking Commands
- Mini statement: MIN
- Balance enquiry: BAL
- Fixed deposit enquiry: FDE
- Recurring deposit enquiry: RDE
- Cheque status enquiry: CHQ followed by cheque number and the last four digits of the account number
- Cheque book request: CBR
- Block Ujjivan account UPI services: UPIBLOCK
For customers with more than one account, the bank asks users to add a space and the last four digits of the relevant account number to MIN, BAL, FDE, RDE and CBR. Standard SMS charges apply according to the customer’s mobile-network tariff.
Check Ujjivan Balance Through Mobile Banking
Customers who prefer an app-based option can use Ujjivan Small Finance Bank’s mobile banking service to access account information and other supported banking facilities. Mobile banking is better suited when a customer wants to do more than a quick balance check, such as reviewing transactions, managing services or making payments.
The app should be downloaded only from an official link provided by Ujjivan Small Finance Bank or from a trusted app store. Keep the registered mobile number active because verification and banking alerts may depend on it.
Check Ujjivan Balance Through Internet Banking
Ujjivan Small Finance Bank also provides Internet Banking for customers who want to view account details online. Registered users can sign in through the bank’s official website to access account information and supported banking services.
Customers should avoid using login links received through unknown SMS messages, emails or social-media posts. Always open Internet Banking through the official Ujjivan Small Finance Bank website.
Check Ujjivan Small Finance Bank Balance at an ATM
Ujjivan debit-card customers can check their account balance at an ATM. Insert the card, enter the ATM PIN and select the Balance Enquiry option. Where available, the Mini Statement option can also be used to view recent transactions.
Cover the keypad while entering the PIN and never allow an unknown person to handle the debit card. Charges, if applicable, depend on the account type, ATM network and the number of free transactions available under the bank’s current rules.
Check Ujjivan Balance Through Branch
Customers can also visit a Ujjivan Small Finance Bank branch for account-balance or statement-related assistance. A branch is particularly useful when the registered mobile number needs to be updated, phone-based banking is not working, or the customer needs help with an account-specific issue.
Ujjivan Small Finance Bank Customer Care Number
For assistance with balance enquiry, SMS Banking, missed-call banking or other banking services, customers can contact Ujjivan Small Finance Bank through its official 24×7 customer-care channel.
Customer Service Toll-Free Number: 1800 208 2121
Customer Care Email: customercare@ujjivan.bank.in
The bank states that customer service is available 24×7 on the toll-free number. Customers should never disclose an OTP, ATM PIN, CVV, UPI PIN, Internet Banking password or other confidential banking credentials to an unknown caller.
Website: www.ujjivansfb.bank.in
FAQs
1. Can Ujjivan SMS and missed-call banking be used from outside India?
Yes. Ujjivan states that customers can use the service from an international location if they are using their registered mobile number. The bank advises adding India’s ISD code before the number when sending an SMS or giving a missed call from abroad.
2. Do I need a smartphone or mobile internet for Ujjivan missed-call and SMS Banking?
No. A smartphone is not compulsory. Ujjivan says the services can be used from a feature phone because Internet access is not required for sending the SMS command or giving a missed call.
3. What should I do if I have changed the mobile number registered with my Ujjivan account?
The SMS and missed-call facilities work through the registered mobile number. If the number has changed, update the new number in the bank’s records first. Once it is registered with Ujjivan Small Finance Bank, the phone-based services can be used from the new number.
4. How do I choose the correct account when several Ujjivan accounts are linked to one mobile number?
For supported SMS commands such as BAL, MIN, FDE, RDE and CBR, add a space followed by the last four digits of the account number you want to use. This helps the bank identify the required account when more than one account is linked to the same registered mobile number.
