Odisha Grameen Bank (OGB) is a Regional Rural Bank serving customers across Odisha. The present bank came into existence on May 1, 2025 through the amalgamation of Odisha Gramya Bank and Utkal Grameen Bank under the Government of India’s Regional Rural Bank restructuring. Indian Overseas Bank is the sponsor bank, while the share capital is contributed by the Government of India, Government of Odisha and Indian Overseas Bank in the ratio of 50:15:35.
The bank has its head office at Gandamunda, Khandagiri, Bhubaneswar. It provides savings and current accounts, deposits, agricultural and retail loans, RuPay debit cards, mobile banking, internet banking, WhatsApp Banking, IVRS, AEPS and other digital banking services. Because the present OGB was created by merging two Regional Rural Banks, some balance-enquiry facilities are still shown separately on the official website for customers of the two predecessor banks.
Odisha Grameen Bank Balance Check Number
Odisha Grameen Bank currently maintains separate official missed-call balance enquiry pages for customers of the erstwhile Odisha Gramya Bank and erstwhile Utkal Grameen Bank. Customers should therefore use the number applicable to the bank in which their account was maintained before the May 2025 amalgamation.
For customers of erstwhile Odisha Gramya Bank:
8010106686
For customers of erstwhile Utkal Grameen Bank:
8744820666
Give a missed call from the mobile number registered with the bank. The bank sends the available account balance through SMS. The official pages state that the facility can provide the available balance of Savings and Current accounts linked to the eligible Customer ID.
Steps to Check OGB Balance by Missed Call
- Identify whether your account was with the erstwhile Odisha Gramya Bank or erstwhile Utkal Grameen Bank before the 2025 amalgamation.
- Use the mobile number registered with your bank account.
- Call 8010106686 for an erstwhile Odisha Gramya Bank account or 8744820666 for an erstwhile Utkal Grameen Bank account.
- Give a missed call and allow the call to disconnect.
- Check the SMS sent by the bank for your available account balance.
The official missed-call pages also state that the mobile number should be registered under one Customer ID. If the same mobile number is linked with multiple Customer IDs, customers may need to contact the branch for rectification or merger before the balance response works correctly.
Odisha Grameen Bank Balance Check Through SMS
Odisha Grameen Bank provides SMS Alert services for customers who have registered their mobile number with the bank. These alerts cover financial transaction details and can also be used for receiving OTPs for eligible RuPay card e-commerce transactions.
However, the current official OGB website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry. In other words, customers should not assume that a command such as BAL can be sent to an old or third-party SMS number unless the bank itself confirms it.
The SMS received after a successful missed-call balance request is a response generated by the missed-call service. It should not be confused with a separate keyword-based SMS Banking facility.
Odisha Grameen Bank Customer Care Number
Customers who need help with balance enquiry, mobile-number registration, digital banking, card services or other general banking issues can contact the bank through its official customer service desk.
Odisha Grameen Bank Customer Service Number: 18002022505
Customer Service Email: customerservice@odishabank.in
The bank also lists its Head Office telephone number as 0674-2353001. The Head Office is located at Gandamunda, PO-Khandagiri, Jagamara-Sundarpada Road, Bhubaneswar, Khurda, Odisha – 751030.
Customers should never disclose an OTP, ATM PIN, CVV, UPI PIN, mobile banking password or internet banking credentials while seeking support.
Odisha Grameen Bank WhatsApp Banking
Odisha Grameen Bank provides a 24×7 WhatsApp Banking facility for customers using their registered mobile number.
OGB WhatsApp Banking Number: 7777009248
Save the official number and send “Hi” from the mobile number registered with the bank. The current OGB WhatsApp Banking page lists Account Balance Enquiry and Mini Statement among the available services, along with branch and ATM locator information.
The service is available in English, Hindi and Odia. Customers should use only the WhatsApp number published on the official OGB website and should never share confidential banking credentials in the chat.
Check OGB Balance Through Mobile Banking
Odisha Grameen Bank provides mobile banking through its official application, referred to in the bank’s current terms and conditions as iOGB.
The bank lists balance enquiry, account details, account statements, transaction details and mini statements among the available mobile banking functions. Customers can also use the service for fund transfers, cheque-book requests, debit-card management and other supported banking services.
Customers should download the application only from the official source linked by the bank and keep the registered mobile number and email address updated in the bank’s records.
Check Odisha Grameen Bank Balance Through Internet Banking
Registered customers can also use Odisha Grameen Bank Internet Banking to check their account information online. The bank’s current internet-banking terms specifically list balance enquiry, transaction details, mini statement and statement viewing or downloading among the available functions.
Customers should always open Internet Banking from the official Odisha Grameen Bank website and avoid entering login credentials on pages reached through unknown SMS messages, emails or social-media links.
Check OGB Balance Through IVRS
Odisha Grameen Bank also provides a 24×7 Interactive Voice Response System for customers using their registered mobile number. The official IVRS page lists Balance Enquiry and Last Five Transactions among the services available through the telephone-based system.
The IVRS also supports Aadhaar-status enquiry, PAN-status enquiry and debit-card blocking. The bank’s public IVRS page does not separately print a dedicated IVRS number in the service instructions, so customers who need assistance accessing the facility can contact the official customer service desk at 18002022505.
Check OGB Balance Through AEPS or Micro ATM
Customers with Aadhaar-linked accounts can use Aadhaar Enabled Payment System services through eligible Business Correspondent or Micro ATM points. Odisha Grameen Bank officially lists Balance Enquiry and Mini Statement among the services available through AEPS.
The bank’s Micro ATM page also lists balance enquiry along with cash deposit, cash withdrawal, fund transfer and other service requests. This can be useful for customers in areas where a full bank branch or conventional ATM is not nearby.
Check Odisha Grameen Bank Balance at an ATM
Customers holding an OGB RuPay debit card can check the account balance through an ATM. Insert the card, enter the ATM PIN and select the Balance Enquiry option. A mini statement can also be used at supported ATMs when recent transaction details are required.
Always cover the keypad while entering the PIN and never allow an unknown person to handle the debit card or know the PIN.
Check OGB Balance Through Passbook
Customers who prefer an offline record can update their passbook at an Odisha Grameen Bank branch. The updated passbook shows posted debit and credit entries along with the latest recorded account balance and can be useful for comparing recent transactions.
Website URL: https://odishabank.bank.in/
FAQs
1. Which Odisha Grameen Bank missed-call balance number should I use after the 2025 merger?
The current OGB website maintains two separate official legacy missed-call pages. Customers of the erstwhile Odisha Gramya Bank are directed to 8010106686, while customers of the erstwhile Utkal Grameen Bank are directed to 8744820666. If you are unsure which legacy system your account belongs to, contact the branch or OGB customer service before relying on a number.
2. Why am I not receiving the balance SMS after giving a missed call?
The call must be made from the mobile number registered with the bank. The official missed-call pages also say that the mobile number should be registered under one Customer ID. If the same number is linked to multiple Customer IDs, contact the branch for rectification or merger so that the balance response can work correctly.
3. Does Odisha Grameen Bank have a separate BAL SMS number?
The current official website does not publish a separate customer-initiated BAL keyword and destination number for balance enquiry. OGB provides SMS Alerts and sends the balance reply through SMS after a successful missed-call request, but these are different from a keyword-based SMS Banking service.
4. Can I check my Odisha Grameen Bank balance through WhatsApp?
Yes. OGB officially provides WhatsApp Banking at 7777009248. Send “Hi” from the mobile number registered with the bank and choose Account Balance Enquiry from the menu. The service is available 24×7 and also provides a Mini Statement option for recent transactions.
