Axis Bank is one of India’s leading private sector banks. It began operations in 1994 and serves retail, business and institutional customers through a large branch, ATM and digital banking network. As of March 31, 2026, Axis Bank reported 6,275 branches and 12,796 ATMs and cash recyclers, serving around 54 million customers.
Customers can check their Axis Bank account balance through several official channels without visiting a branch. The quickest options include the toll-free missed-call service, SMS Banking, the open by Axis Bank mobile app, Internet Banking, WhatsApp Banking and ATMs. Axis Bank’s official missed-call number for balance enquiry is 1800 419 5959, while customers can also send BAL to 56161600 or +91 9951860002 from their registered mobile number.
Axis Bank Balance Check Number
Axis Bank provides a toll-free missed-call facility for instant balance enquiry. To know the available account balance, give a missed call from the mobile number registered with the bank to:
- Axis Bank Balance Check Number: 1800 419 5959
The call disconnects automatically and the bank sends the account balance details by SMS. The service is free and works without an internet connection. Customers must be registered for SMS Banking to use the missed-call facility.
Axis Bank Missed Call Balance Enquiry
Axis Bank offers separate missed-call numbers for account balance and mini statement. Customers should use the registered Indian mobile number linked with their account.
- Account Balance in English: 1800 419 5959
- Mini Statement in English: 1800 419 6969
- Account Balance in Hindi: 1800 419 5858
- Mini Statement in Hindi: 1800 419 6868
For balance enquiry, dial 1800 419 5959 and disconnect. For a mini statement, dial 1800 419 6969. The bank then sends the requested information to the registered mobile number.
Axis Bank SMS Balance Enquiry
Axis Bank also provides SMS Banking for customers who prefer to receive account information through a text message. Send the request from the registered mobile number to either of the following SMS Banking numbers:
- 56161600
- +91 9951860002
To receive the account balance, type:
- BAL
and send it to 56161600 or +91 9951860002. Axis Bank also allows BAL followed by an account number when a customer needs information for a particular account.
To receive the last three transactions, send:
- MINI
Customers with multiple accounts can include the relevant account number as permitted by the bank’s SMS Banking syntax. Axis Bank states that customers may enter the complete 15-digit account number or, for many account-specific requests, only the last three digits.
Other Useful Axis Bank SMS Banking Commands
Besides balance enquiry and mini statement, Axis Bank SMS Banking supports several everyday service requests. Some useful commands include:
- Cheque book request: CHQBK followed by the required account details
- Cheque status: CHQST followed by the cheque number
- Debit card blocking: BLOCKCARD followed by the last four digits of the debit card
- Know Customer ID: CUSTID followed by the complete account number
- Register for e-Statement: GREEN followed by the email ID
The exact syntax may vary by service, so customers should follow the latest instructions published on the Axis Bank website before sending a request.
Check Axis Bank Balance Through WhatsApp Banking
Axis Bank also offers WhatsApp Banking. Save the bank’s official WhatsApp number and send “Hi” from the registered mobile number:
- Axis Bank WhatsApp Banking Number: 7036165000
The service can be used to check account balance and access other account-related information. Customers should never share an OTP, ATM PIN, CVV, UPI PIN or banking password through WhatsApp.
Check Axis Bank Balance Through Mobile Banking
The official mobile banking application is open by Axis Bank. The app provides balance enquiry, mini statement, fund transfer, bill payment, recharge and many other banking services.
After registration and authentication, customers can open the Accounts section to view the available balance. Axis Bank also provides a Quick Balance feature that allows registered users to view the available balance from the login screen after enabling the feature.
Check Axis Bank Balance Through Internet Banking
Registered customers can check their balance through Axis Bank Internet Banking. After logging in through the official website, open Accounts and select the relevant operative account to view the balance and transaction details.
Always open Internet Banking from the official Axis Bank website and avoid entering banking credentials on links received through unknown SMS messages, emails or social-media posts.
Check Axis Bank Balance at an ATM
Axis Bank debit-card holders can check their balance at an ATM. Insert the card, enter the ATM PIN and select Balance Enquiry. Where required, customers can also choose Mini Statement to review recent transactions.
Axis Bank ATMs support balance enquiry along with services such as cheque-book requests, PIN change and other banking options. Applicable charges may depend on the customer’s account type and the number of free ATM transactions available.
Axis Bank Customer Care Number
Customers who need assistance with balance enquiry, SMS Banking, missed-call service or other banking issues can contact Axis Bank through its official phone banking channels:
- Retail Phone Banking: 1800 4030
- Retail Phone Banking: 1800 8911
- Agri and Rural Banking: 1800 419 5577
- Emergency Helpline: +91 40 67174100
The customer-care numbers are different from the missed-call balance number. For balance enquiry by missed call, customers should use 1800 419 5959.
Website: www.axis.bank.in
FAQs
1. Why am I not receiving an SMS after giving a missed call to the Axis Bank balance number?
The missed-call service works only when the call is made from the mobile number registered with the bank and when the customer is registered for SMS Banking. If the mobile number has changed or SMS Banking is inactive, the response may not be delivered. Customers should update their mobile number or contact Axis Bank if the problem continues.
2. Can I check the balance of a specific Axis Bank account when more than one account is linked to my mobile number?
Yes. Axis Bank’s SMS Banking instructions allow account-specific requests. Depending on the command, customers can include the complete 15-digit account number or the permitted last digits of the relevant account. This helps identify the account when multiple accounts are linked to the same registered mobile number.
3. Does Axis Bank charge for the missed-call balance enquiry service?
Axis Bank states that its missed-call service is toll-free and available without an internet connection. Standard SMS charges may still apply when a customer sends an SMS Banking request, depending on the mobile service provider’s tariff plan.
4. What should I do if the balance shown in the app is different from a recent transaction?
Check the transaction history or mini statement first because some card, UPI or merchant transactions may be pending, reversed or still being processed. If the discrepancy remains, contact Axis Bank through its official customer-care channel and keep the transaction reference number available.
5. Can the Quick Balance feature in the Axis mobile app expose my balance to someone using my phone?
Quick Balance must first be enabled by an authenticated user. Axis Bank states that the balance is displayed briefly and then hidden again. Customers should still keep their phone locked, protect the mobile banking MPIN and disable Quick Balance if they do not want the balance visible from the login screen.
