Madhya Pradesh Gramin Bank (MPGB) is a Regional Rural Bank serving customers across Madhya Pradesh. The present bank came into existence on May 1, 2025 after the amalgamation of the erstwhile Madhya Pradesh Gramin Bank and Madhyanchal Gramin Bank under the Government of India’s One State, One RRB initiative. The amalgamated bank is sponsored by Bank of India and has its head office at Indore.
MPGB provides banking and credit services to rural, semi-urban and other customers in the state, with a strong focus on agriculture, self-help groups, small businesses and financial inclusion. Its services include savings and current accounts, deposits, agricultural and retail loans, RuPay debit cards, internet banking, digital payment facilities and other branch and electronic banking services. The combined bank now serves the operating areas of both predecessor Regional Rural Banks.
Madhya Pradesh Gramin Bank Balance Check Number
Madhya Pradesh Gramin Bank provides a missed-call facility for customers who want to check their account balance without visiting a branch or logging in to internet banking.
The official MPGB missed-call balance enquiry number is:
8010968293
The current MPGB website continues to display this number under its announcement for the missed-call facility. The bank also states in its official guidance for inoperative accounts that customers can use 8010968293 to obtain balance details, provided the account is linked with a valid mobile number.
Give the missed call from the mobile number registered with your MPGB account. After the request is recognised, the bank sends the available balance information to the registered mobile number through SMS.
Steps to Check MPGB Balance by Missed Call
- Use the mobile number registered with your Madhya Pradesh Gramin Bank account.
- Dial 8010968293.
- Give a missed call and allow the call to disconnect.
- Wait for the bank to process the request.
- Check the SMS received on the registered mobile number for the account balance.
If no balance message is received, first check whether the mobile number used for the call is the number currently linked with the account. Customers can also use the bank’s toll-free helpline, internet banking, an ATM or their branch for assistance.
Madhya Pradesh Gramin Bank Balance Check Through SMS
MPGB uses SMS to send the balance response after a successful missed-call request and also uses registered mobile numbers for banking alerts. However, the bank’s current public website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry.
Customers should therefore avoid sending commands such as BAL to numbers copied from old or third-party websites unless those details are confirmed directly by MPGB. For a verified phone-based balance check, the bank’s officially displayed missed-call number 8010968293 is the clearer option.
Transaction alerts and other messages automatically sent by the bank should not be confused with a pull-based SMS banking service, where a customer sends a keyword to request the balance.
Madhya Pradesh Gramin Bank Customer Care Number
Customers who need help with balance enquiry, account services or other general banking queries can contact Madhya Pradesh Gramin Bank through its official customer-care numbers.
MPGB Toll-Free Number: 1800 233 6295
General Enquiry Number: 0731-2445333
The bank states that these enquiry channels are available 24×7. For queries specifically related to digital payments, MPGB publishes the toll-free number 1800 123 3313 and the email address helpline@mpgb.bank.in.
For debit card hotlisting, the current MPGB homepage separately displays 1800 425 1112. Customers should never disclose an OTP, ATM PIN, CVV, UPI PIN, internet banking password or other confidential credentials while seeking support.
Check MPGB Balance Through Mobile Banking
Madhya Pradesh Gramin Bank also provides mobile banking facilities for customers who prefer to access account information through a smartphone.
The bank’s official mobile banking policy lists balance enquiry and mini statement among the available services. It also covers fund transfers and cheque-related services. Customers need an active mobile number and must complete the bank’s registration process before using mobile banking.
Because the bank has undergone amalgamation, customers should use only the mobile banking application or registration instructions currently provided by MPGB rather than an old app link saved before the merger.
Check Madhya Pradesh Gramin Bank Balance Through Internet Banking
MPGB provides internet banking access through its official website. Registered customers can log in to their account and use the available account-information services without visiting a branch.
Internet banking is useful when a customer wants to check the balance together with account activity or other available online banking services. Always open the internet banking portal through the official MPGB website and avoid login links received through unknown SMS messages, emails or social-media posts.
Check Madhya Pradesh Gramin Bank Balance at an ATM
MPGB debit cardholders can check their account balance through an ATM. Insert the debit card, enter the ATM PIN and choose the Balance Enquiry option. The ATM will display the available balance through its normal enquiry process.
Where available, the mini-statement option can be used to review recent transactions. Customers should cover the keypad while entering the PIN and should not accept help from unknown persons at an ATM.
Check MPGB Balance Through Passbook
Customers who want a physical record can update their passbook at a Madhya Pradesh Gramin Bank branch. An updated passbook shows posted debit and credit entries along with the latest recorded account balance. This can be useful when a customer needs to compare the balance with recent transactions.
Website url https://mpgb.bank.in/
FAQs
1. Why am I not receiving a balance SMS after giving a missed call to 8010968293?
The missed-call facility depends on the mobile number linked with the bank account. MPGB specifically states that a valid mobile number must be linked to the account for the missed-call facility to work. If your number has changed or is not correctly registered, the response may not arrive. Contact the branch or MPGB customer care if the problem continues.
2. Is 1800 233 6295 also the MPGB missed-call balance number?
No. MPGB lists 1800 233 6295 as its toll-free general enquiry number. The number currently displayed by the bank for the missed-call facility is 8010968293. Keeping these numbers separate helps avoid confusion when a customer only wants an automatic balance response.
3. Does Madhya Pradesh Gramin Bank have a separate SMS keyword for balance enquiry?
The current public MPGB website does not publish a separate balance-enquiry SMS keyword and destination number. The verified missed-call facility sends the balance response through SMS after a call to 8010968293. Customers should not use an unverified BAL command from a third-party website.
4. What should I do if my registered mobile number has changed?
Ask Madhya Pradesh Gramin Bank to update the mobile number linked with your account. The registered number is important for missed-call balance enquiry, SMS alerts and other digital banking services. Until the new number is updated in the bank’s records, some phone-based services may not work correctly.
