Puducherry Grama Bank is the Regional Rural Bank operating across the Union Territory of Puducherry. The bank was established by the Government of India on March 26, 2008 and was formally inaugurated on June 1, 2008. It was earlier known as Puduvai Bharathiar Grama Bank and is sponsored by Indian Bank. The bank’s head office is located at Kamaraj Salai, Saram, Puducherry.
The bank serves customers across Puducherry, Karaikal, Mahe and Yanam and currently has 48 branches. Its services include savings and deposit accounts, agricultural and retail loans, RuPay debit cards, internet banking, mobile banking through Puduvai Pay, UPI, AEPS and other digital payment facilities. Puducherry Grama Bank also continues to focus on financial inclusion and banking access for farmers, small businesses, self-help groups and rural households.
Puducherry Grama Bank Balance Check Number
Puducherry Grama Bank provides a missed-call enquiry facility that allows customers to obtain their account balance without logging in to mobile banking or internet banking.
The Puducherry Grama Bank missed-call balance enquiry number is:
9289592895
Give a missed call to this number from the mobile number registered with the bank account. After the request is recognised, the bank sends the account balance information to the registered mobile number through SMS.
The facility was earlier provided under the bank’s former name, Puduvai Bharathiar Grama Bank, and the same missed-call balance number continues to be associated with the bank’s balance enquiry service. Customers should make sure that their current mobile number is properly registered with the account before using the facility.
Steps to Check Puducherry Grama Bank Balance by Missed Call
- Use the mobile number registered with your Puducherry Grama Bank account.
- Dial 9289592895.
- Give a missed call and allow the call to disconnect.
- Wait for the bank’s response message.
- Check the SMS received on the registered mobile number for the account balance.
If the balance SMS does not arrive, customers should first confirm that the call was made from the registered mobile number. They can also use Puduvai Pay, internet banking, an ATM or contact the bank for assistance.
Puducherry Grama Bank Balance Check Through SMS
The missed-call balance enquiry service delivers the account balance through SMS to the registered mobile number. However, the bank’s current public website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry.
Customers should therefore avoid sending commands such as BAL, BALANCE or MINI to a number found on an old or third-party website unless the bank itself confirms the format. A balance SMS received after a missed call is different from a dedicated SMS Banking service where the customer sends a keyword to request information.
For a simple phone-based balance check, use the missed-call number 9289592895 from the registered mobile number. Customers who need transaction details or account statements can use Puduvai Pay, internet banking or an ATM.
Puducherry Grama Bank Customer Care Number
Customers who need help with balance enquiry, mobile banking, internet banking or other account-related services can contact the bank through its official Head Office contact details.
Puducherry Grama Bank Head Office Phone: 0413-2227851
Email: headoffice@pygb.bank.in
The Head Office is located at No. 415, Kamaraj Salai, Saram, Puducherry – 605013. The official contact page lists working hours as 10:00 AM to 5:00 PM from Monday to Friday and on the first, third and fifth Saturdays. The bank also displays the national Cyber Crime Helpline 1930 for reporting cyber fraud.
Customers should never disclose an OTP, debit card PIN, CVV, UPI PIN, mobile banking MPIN or internet banking password while seeking assistance.
Check Puducherry Grama Bank Balance Through Puduvai Pay
Puducherry Grama Bank provides mobile banking through its official Puduvai Pay application. The application gives customers access to their account information and routine banking facilities through a smartphone.
The current official mobile banking page states that a Savings Bank account, a unique mobile number linked with the bank account, a smartphone with internet access and a debit card are required for registration. Customers can register using the SIM linked with the bank account, their CIF number, debit card details and OTP.
The Puduvai Pay app supports account balance enquiry, mini statement and e-passbook or statement access along with fund transfers. The bank states that mobile banking services are available 24×7 and currently carry Nil service charge.
Check Puducherry Grama Bank Balance Through Internet Banking
Puducherry Grama Bank provides internet banking for eligible customers who want to access account information online. The official website links customers to the bank’s Net Banking portal.
For registration, the bank requires an eligible Savings Bank account, a unique registered mobile number and a debit card. The customer enters the CIF number, validates the registered mobile number through OTP and completes the required login and transaction-password setup.
Internet banking is available 24×7 and can be used for account management and supported online transactions. Customers should always enter the net-banking portal through the official Puducherry Grama Bank website instead of using links received through unknown messages or emails.
Check Puducherry Grama Bank Balance Through AEPS
Customers with Aadhaar-enabled bank accounts can also use the Aadhaar Enabled Payment System at eligible branches or Business Correspondent points.
The bank’s official AEPS page specifically lists balance enquiry as an available service. AEPS can also support cash deposit, cash withdrawal and Aadhaar-to-Aadhaar fund transfer through a Business Correspondent, subject to applicable limits and authentication requirements.
Check Puducherry Grama Bank Balance at an ATM
Customers holding a Puducherry Grama Bank debit card can check their account balance at an ATM. Insert the card, enter the ATM PIN and choose the Balance Enquiry option. The available account balance will be displayed through the ATM interface.
Where available, the mini-statement option can be used to review recent transactions. Customers should cover the keypad while entering the PIN and should never allow an unknown person to handle the card.
Check Puducherry Grama Bank Balance Through Passbook
Customers who prefer an offline record can update their passbook at any applicable Puducherry Grama Bank branch. An updated passbook shows posted debit and credit transactions together with the latest recorded account balance.
The bank currently operates 48 branches across Puducherry, Karaikal, Mahe and Yanam, so customers can use the official branch locator to find the nearest branch.
Website URL: https://pygb.bank.in/
FAQs
1. Is 9289592895 the Puducherry Grama Bank missed-call balance number?
Yes. The number 9289592895 is used for the bank’s missed-call balance enquiry service and was also used when the bank operated under its former name, Puduvai Bharathiar Grama Bank. The call should be made from the mobile number registered with the account so that the balance can be returned through SMS.
2. Why am I not receiving the balance SMS after giving a missed call?
The most common reason is that the mobile number used for the call is not correctly registered with the bank account. If the number has changed, contact the bank and update it. Network delay or temporary service unavailability can also affect the response. If the problem continues, use Puduvai Pay, internet banking or contact the bank at 0413-2227851.
3. Does Puducherry Grama Bank have a separate BAL SMS number?
The bank’s current public website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry. Customers should avoid unverified BAL commands found on third-party pages. The missed-call service itself returns the balance through SMS.
4. Can I check my account balance without a smartphone or mobile internet?
Yes. The missed-call service works from a registered mobile number and does not require a smartphone app. Customers can also check their balance at an ATM, update the passbook at a branch or use AEPS at an eligible Business Correspondent point.
