Chhattisgarh Gramin Bank (CGB) is a Regional Rural Bank serving customers across the state of Chhattisgarh. The bank traces its present structure to the amalgamation carried out on September 2, 2013, when the erstwhile Chhattisgarh Gramin Bank, Surguja Kshetriya Gramin Bank and Durg Rajnandgaon Gramin Bank were brought together as one Regional Rural Bank. The bank is sponsored by State Bank of India and its corporate office is located at Sector 24, Atal Nagar, Naya Raipur, Chhattisgarh.
The bank was earlier known as Chhattisgarh Rajya Gramin Bank. In October 2025, the Government of India notified the change of name to Chhattisgarh Gramin Bank, while the legal entity remained the same. CGB provides deposit accounts, loans, debit cards, ATM services, internet banking, mobile banking and other digital facilities to customers in rural, semi-urban and urban areas of the state.
Chhattisgarh Gramin Bank Balance
Check Through Missed Call
Chhattisgarh Gramin Bank introduced a missed-call balance enquiry facility for customers using the mobile number registered with their account. The bank’s own annual report records the virtual mobile number used for this service as:
9289221579
Customers could give a missed call to this number from their registered mobile number and receive the available account balance through SMS.
The number is still used by the bank today for its official WhatsApp Banking link. However, the current CGB website does not separately describe it as a missed-call balance number. Customers who do not receive a balance SMS after calling should use the official WhatsApp channel, mobile banking, internet banking or customer care instead of relying on an unverified number from another website.
Steps to Check CGB Balance by Missed Call
- Use the mobile number registered with your Chhattisgarh Gramin Bank account.
- Dial 9289221579.
- Give a missed call and allow the call to disconnect.
- Wait for the balance message on the registered mobile number.
- If no message is received, use one of the other official balance enquiry options given below.
Chhattisgarh Gramin Bank Balance Check Through SMS
The current Chhattisgarh Gramin Bank website does not publish a separate SMS keyword and destination number for customer-initiated balance enquiry. Therefore, customers should not send account details to SMS numbers found on old or third-party pages unless the number has been confirmed by the bank.
SMS alerts may still be received for transactions and banking activity on the registered mobile number, but that is different from a dedicated SMS balance enquiry service. For a quick balance check, customers can use CGB Mobile Banking, internet banking, an ATM or the bank’s official WhatsApp channel.
Chhattisgarh Gramin Bank Customer Care Number
Customers who need assistance with balance enquiry, mobile banking, debit cards or other general banking services can contact the bank through its official customer care number.
Chhattisgarh Gramin Bank Customer Care Number: 1800-233-2300
The bank also publishes separate toll-free numbers for ATM-related assistance:
- 1800 123 6230
- 1800 833 1004
The official customer care email is care@cgb.bank.in. Customers should never disclose their OTP, debit card PIN, CVV, UPI PIN or internet banking password while seeking assistance.
Chhattisgarh Gramin Bank WhatsApp Banking
Chhattisgarh Gramin Bank provides an official WhatsApp Banking link on its website. The current WhatsApp Banking number linked by the bank is:
9289221579
Customers should preferably open WhatsApp Banking from the link available on the official CGB website and follow the menu displayed in the chat. This reduces the risk of contacting a fake banking number. If a balance enquiry option is available in the menu, customers can select it and follow the on-screen instructions.
Check CGB Balance Through Mobile Banking
Customers registered for mobile banking can use the official CGB Mobile Banking application. The bank lists balance enquiry and mini statement among the features available through its mobile banking service.
After signing in securely, customers can view their account balance and recent transaction details. The app also supports services such as fund transfer, bill payment, e-deposit, debit card hotlisting, transaction-limit control and Green PIN generation.
Customers should download the application only from the official app-store link provided on the CGB website.
Check CGB Balance Through Internet Banking
Chhattisgarh Gramin Bank provides retail and corporate internet banking. Balance enquiry and mini statement are among the facilities listed by the bank for internet banking users.
Customers who have activated internet banking can log in through the official CGB internet banking portal and check their account details. It is safer to open the login page through cgb.bank.in rather than through a link received in an unsolicited SMS, email or social-media message.
Check Chhattisgarh Gramin Bank Balance at an ATM
CGB debit cardholders can check their account balance at an ATM. Insert the debit card, enter the ATM PIN and choose the Balance Enquiry option. The balance can then be displayed on the screen or provided through the available ATM response.
Customers can also use a mini statement at supported ATMs to review recent transactions. While using an ATM, cover the keypad while entering the PIN and never hand the card to an unknown person.
Check CGB Balance Through Passbook
Customers who prefer an offline method can update their passbook at a Chhattisgarh Gramin Bank branch or use a self-service passbook printing facility where available.
An updated passbook shows the posted account balance along with recent debit and credit entries.
Website URL: https://cgb.bank.in/
FAQs
1. Why am I not receiving a balance SMS after giving a missed call to 9289221579?
The missed-call service was introduced for customers using their registered mobile number. If your number is not correctly registered, the service may not recognise the request. Also, the current website mainly presents 9289221579 as the bank’s WhatsApp Banking number rather than as a separate missed-call service. If no SMS arrives, use the official WhatsApp channel, mobile banking, internet banking or customer care.
2. Is 9289221579 still connected with Chhattisgarh Gramin Bank?
Yes. The bank’s current official website links its WhatsApp Banking service to 9289221579. The same number was also recorded in an earlier official annual report as the virtual mobile number for missed-call balance enquiry. Customers should still use the latest service instructions shown on the bank’s present website.
3. Can I check CGB balance by sending BAL or another keyword through SMS?
The current official CGB website does not publish a dedicated SMS keyword and SMS destination number for balance enquiry. For this reason, customers should avoid using SMS formats copied from unverified websites and use the bank’s officially listed digital channels instead.
4. What should I do if my CGB balance appears different from my recent transactions?
Check the latest account activity through CGB Mobile Banking, internet banking, an ATM mini statement or an updated passbook. A transaction may be pending, reversed or posted later than expected. If the difference remains unexplained, contact CGB customer care at 1800-233-2300 or visit the branch without sharing any PIN, OTP, CVV or password.
