Punjab Gramin Bank (PGB) is a Regional Rural Bank serving customers across Punjab. The present bank came into existence on January 1, 2019 after the amalgamation of Punjab Gramin Bank, Malwa Gramin Bank and Sutlej Gramin Bank. Punjab National Bank is the sponsor bank, and the head office is located at Markfed Road, Kapurthala, Punjab – 144601.
PGB operates across all districts of Punjab and provides savings and current accounts, deposits, agricultural and retail loans, RuPay cards, mobile banking, internet banking, WhatsApp Banking, SMS Banking, AEPS and other digital services. The bank reported 457 operational branches as of March 31, 2025, with all branches working on the Core Banking Solution platform.
Punjab Gramin Bank Balance Check Through SMS
Punjab Gramin Bank provides an official 24×7 SMS Banking facility for customers who want to check their account balance without using mobile data. The bank publishes the balance enquiry command and SMS number on its current website.
To check the balance, type:
BAL
Send the SMS to:
8512011115
The message must be sent from the mobile number registered with Punjab Gramin Bank. The bank lists balance enquiry as a no-PIN-required SMS command, so customers do not need to enter an SMS PIN for a simple balance request.
Steps to Check PGB Balance Through SMS
- Open the messaging app on the mobile number registered with your PGB account.
- Type BAL followed by a space and the complete account number.
- Send the message to 8512011115.
- Wait for the reply from Punjab Gramin Bank.
- Check the balance information received on the registered mobile number.
Punjab Gramin Bank Mini Statement Through SMS
Customers can also obtain recent transaction information through the same SMS Banking number. For a mini statement, type:
MINSTMT
Send the message to 8512011115 from the registered mobile number.
The current official SMS Banking page states that this command provides the last three transactions and does not require an SMS PIN.
Punjab Gramin Bank Missed Call Balance Enquiry
Punjab Gramin Bank confirms in its official Annual Report 2024-25 that Balance by Missed Call has been implemented as one of its customer digital services. However, the bank’s current public website does not presently display a specific dedicated missed-call balance number on the SMS Banking, support or other service pages that could be verified.
For this reason, customers should not treat 1800-180-7777 as an automatic missed-call balance number. The current PGB website identifies 1800-180-7777 as the 24×7 toll-free helpline.
Customers who want an immediately verifiable phone-based balance method can use the official SMS Banking service or WhatsApp Banking.
If the bank republishes a dedicated missed-call balance number, customers should use only the number shown on the official PGB website or communicated directly by the bank.
Punjab Gramin Bank WhatsApp Banking
Punjab Gramin Bank provides WhatsApp Banking for quick account enquiries on the same number used for its SMS Banking service.
PGB WhatsApp Banking Number: +91 85120 11115
The bank’s current support page states that customers can use WhatsApp Banking to obtain balances, mini statements and other key account alerts.
Customers should use only the official number and should never share an OTP, PIN or password in a WhatsApp chat.
Punjab Gramin Bank Customer Care Number
Customers who need help with SMS Banking, mobile banking, account enquiries or transaction issues can contact Punjab Gramin Bank through its official 24×7 helpline.
Punjab Gramin Bank Toll-Free Number: 1800-180-7777
PGB Head Office Direct Line: 01822-230237
Email: pgb@pgb.bank.in
The head office is at Markfed Road, Kapurthala, Punjab – 144601.
Customers should never disclose an OTP, ATM PIN, CVV, UPI PIN, SMS PIN or internet banking password while seeking support.
Check PGB Balance Through Mobile Banking
Punjab Gramin Bank provides mobile banking for retail customers. The bank’s mobile banking service allows customers to view their account balance and account statement and also supports fund transfers through NEFT and IMPS.
Customers can register through the bank’s prescribed process. Eligible debit cardholders can also use the New Users option on the mobile banking login page for registration.
If the registered mobile number changes, the bank advises customers to update the number with the concerned branch.
Check Punjab Gramin Bank Balance Through Internet Banking
PGB provides internet banking for personal and business customers. Registered users can log in through the official Punjab Gramin Bank internet banking portal and review their account information and statements online.
Customers should always enter internet banking through the official PGB website and avoid login links received through unknown SMS messages, emails or social-media posts.
Check Punjab Gramin Bank Balance at an ATM
PGB RuPay debit cardholders can check their account balance at an ATM. Insert the card, enter the ATM PIN and choose the Balance Enquiry option. The available balance will be shown through the ATM interface.
Where available, customers can also select Mini Statement to review recent transactions. Always cover the keypad while entering the PIN and never allow an unknown person to handle the card.
Check PGB Balance Through Passbook
Customers who prefer an offline record can update their passbook at a Punjab Gramin Bank branch.
An updated passbook shows posted debit and credit entries together with the latest recorded account balance and can be useful for checking transaction history.
Website URL: https://pgb.bank.in/
FAQs
1. Why is my PGB BAL SMS not returning the account balance?
The SMS must be sent from the mobile number registered with Punjab Gramin Bank. Enter BAL followed by a space and the complete account number and send it only to 8512011115. If the registered mobile number has changed or the account number is entered incorrectly, the request may fail.
2. Is 8512011115 used for both SMS Banking and WhatsApp Banking?
Yes. Punjab Gramin Bank’s current SMS Banking page tells customers to send banking SMS commands to 8512011115, while the official support page lists +91 85120 11115 for WhatsApp Banking. The channel is different even though the number is the same.
3. Is 1800-180-7777 the Punjab Gramin Bank missed-call balance number?
The current official website identifies 1800-180-7777 as the bank’s 24×7 toll-free helpline. Although the bank’s Annual Report 2024-25 confirms that a Balance by Missed Call facility has been implemented, the current public pages do not display a separate missed-call number that can be verified. Customers should therefore not assume that the toll-free helpline is an automatic missed-call balance number.
4. Can I get recent transactions through SMS without setting an SMS PIN?
Yes. The bank currently lists MINSTMT as a no-PIN-required command for viewing the last three transactions. Send it from the registered mobile number to 8512011115. The separate four-digit SMS PIN is required for certain fund-transfer and cheque-related commands, not for balance enquiry or the basic mini statement.
