Bihar Gramin Bank (BGB) is a Regional Rural Bank serving customers across the entire state of Bihar. The present bank came into existence on May 1, 2025 after the amalgamation of Dakshin Bihar Gramin Bank (DBGB) and Uttar Bihar Gramin Bank (UBGB) under the Government of India’s One State-One RRB policy. Bihar Gramin Bank is sponsored by Punjab National Bank and has its head office at Asochak, Patna.
The bank has a large rural and semi-urban presence and operates across all 38 districts of Bihar. Its network includes more than 2,100 branches along with banking correspondent outlets and digital channels. BGB provides savings and deposit accounts, agricultural and MSME finance, retail loans, RuPay debit cards, UPI, mobile banking and other services intended to make banking more accessible to customers throughout the state.
Bihar Gramin Bank Balance Check Number
Bihar Gramin Bank customers should note that the bank was created by merging two earlier Regional Rural Banks, and the official BGB amalgamation page still lists separate missed-call balance enquiry numbers for customers of the two former banks.
For customers of the former Dakshin Bihar Gramin Bank (eDBGB): 18002023001
For customers of the former Uttar Bihar Gramin Bank (eUBGB): 9223008811
The bank states that these numbers can be used for balance enquiry until CBS migration. At present, the official Bihar Gramin Bank website does not publish a separate new unified missed-call balance enquiry number for all BGB customers. Customers should therefore use the number corresponding to their former bank or confirm the latest arrangement with BGB customer care if their account has already been migrated.
Steps to Check Bihar Gramin Bank Balance by Missed Call
- Use the mobile number registered with your Bihar Gramin Bank account.
- If your account was with Dakshin Bihar Gramin Bank, dial 18002023001.
- If your account was with Uttar Bihar Gramin Bank, dial 9223008811.
- Give a missed call from the registered mobile number.
- Wait for the balance information to be received on your registered mobile number.
If no response is received, the account may have moved to a different technical platform after migration, or the registered mobile number may need to be updated. In that situation, contact the bank or use BGB mBanking, an ATM or an updated passbook to check the balance.
Bihar Gramin Bank Balance Check Through SMS
The current Bihar Gramin Bank website does not publish a dedicated SMS keyword and destination number for pull-based balance enquiry, such as sending BAL to a particular mobile number. Customers should therefore avoid using SMS formats or numbers copied from older third-party websites unless BGB has confirmed them.
BGB does use registered mobile numbers for SMS alerts, and the bank’s mobile banking instructions specifically ask customers to activate SMS alerts on their account. Transaction alerts and service messages, however, are different from an SMS balance enquiry request. Customers looking for a reliable remote balance check can use the missed-call numbers applicable to the former DBGB or UBGB account, BGB mBanking, WhatsApp banking where available, an ATM or the bank’s mPassbook service.
Bihar Gramin Bank Customer Care Number
Customers who need help with missed-call balance enquiry, mobile banking, debit cards or account migration can contact Bihar Gramin Bank through its official toll-free customer care number.
Bihar Gramin Bank Customer Care Number: 1800-180-7777
The bank lists its head office at Shri Vishnu Commercial Complex, NH-30, New Bypass, Asochak, Patna – 800030, Bihar. Customers should never disclose an OTP, debit card PIN, CVV, UPI PIN, internet banking password or any other confidential credential while seeking assistance.
Bihar Gramin Bank WhatsApp Banking
Bihar Gramin Bank’s official amalgamation FAQ states that customers of the former Dakshin Bihar Gramin Bank can use the existing WhatsApp banking number:
+91 92120 38603
The bank lists balance enquiry, the last five transactions and stop-cheque service among the facilities available to eDBGB customers through WhatsApp. For customers who earlier belonged to Uttar Bihar Gramin Bank, the bank says existing facilities may continue until CBS migration. Since service arrangements can change after technical migration, customers should rely on the number and instructions currently displayed on the official BGB website.
Check Bihar Gramin Bank Balance Through BGB mBanking
Bihar Gramin Bank provides the BGB mBanking app for customers who prefer to access their account through a smartphone. The bank’s official mobile banking page lists balance enquiry as one of the available services.
The app also supports mini statements, fund transfers between linked accounts, within-bank transfers, NEFT, IMPS, mobile and DTH recharge, cheque status and stop-payment requests. Customers can register through their branch, while eligible debit cardholders with SMS alerts activated may also be able to complete registration through the app. The CUSTOMER_ID shown in the passbook is used as the user ID according to the bank’s instructions.
Check Bihar Gramin Bank Balance Through mPassbook
BGB also provides an mPassbook facility for customers who want to review account transactions electronically. The bank states that customers can view account transactions through BGB mPassbook and that registration does not require the customer to already be a mobile banking or internet banking user.
The mPassbook option can be useful when a customer wants to compare the available balance with recent credits and debits rather than obtaining only a one-line balance response.
Check Bihar Gramin Bank Balance Through Internet Banking
Internet banking access for BGB customers has been affected by the technical migration following the 2025 amalgamation. The bank’s official amalgamation FAQ says that, until CBS migration, customers may continue to use the internet banking services that were available before May 1, 2025.
Customers who already have valid internet banking credentials can use the applicable official banking portal to review their account information. If login credentials or the portal have changed after migration, the safest option is to contact the branch or BGB customer care rather than using an old link saved in a browser or received through a message.
Check Bihar Gramin Bank Balance at an ATM
Bihar Gramin Bank debit cardholders can also check their available account balance at an ATM. Insert the card, enter the ATM PIN and select the Balance Enquiry option. A mini statement can also be useful when the customer wants to review recent transactions.
The bank has stated that existing debit card and ATM facilities continue during the amalgamation transition. Customers should cover the keypad while entering their PIN and should never hand over their debit card or PIN to another person at an ATM.
Check Bihar Gramin Bank Balance Through Passbook
Customers who prefer an offline method can visit a Bihar Gramin Bank branch and update their passbook. The updated passbook shows posted credits, debits and the latest available balance. This remains a dependable option for customers who do not use mobile or internet banking or who need a physical record of account transactions.
Website url https://bgb.bank.in/
FAQs
1. Which missed-call number should a Bihar Gramin Bank customer use after the 2025 merger?
It depends on which bank held the account before the merger. The official BGB amalgamation FAQ lists 18002023001 for former Dakshin Bihar Gramin Bank customers and 9223008811 for former Uttar Bihar Gramin Bank customers until CBS migration. If your account has already been technically migrated and the old number does not work, contact BGB on 1800-180-7777 for the latest service arrangement.
2. What should I do if my registered mobile number has changed?
Missed-call banking and many other mobile-based services depend on the mobile number registered with the account. If you now use a different number, update it with the bank before relying on missed-call or mobile banking services. A replacement SIM with the same number normally does not require a change in bank records, but a completely new mobile number does.
3. Can I use BGB mBanking without visiting a branch?
The bank says customers can register through the branch, and eligible debit cardholders who have SMS alerts activated may also register through the BGB mBanking app. The exact registration route available to you can depend on the account and migration status, so customers who cannot complete self-registration should contact their branch.
4. How can I verify my balance if the missed-call response does not arrive?
Use BGB mBanking, mPassbook, an ATM or an updated passbook to cross-check the account. If the balance still appears incorrect, review recent transactions and contact BGB customer care or the branch. Do not share your OTP, ATM PIN, CVV, UPI PIN or password while reporting the issue.
