Meghalaya Rural Bank (MRB) is a Regional Rural Bank serving customers across Meghalaya. The bank was set up on December 29, 1981 under the Regional Rural Banks Act, 1976 with the name Ka Bank Nongkyndong Ri Khasi Jaintia. It was renamed Meghalaya Rural Bank on May 1, 2007. State Bank of India is the sponsor bank, and MRB is listed as a Scheduled Bank under the Second Schedule of the Reserve Bank of India Act, 1934.
MRB was established to extend banking and financial services to rural communities in Meghalaya and now serves customers across all 12 districts of the state. Its services include savings and deposit accounts, agricultural and other loans, mobile banking, internet banking, WhatsApp banking, debit cards and other digital banking facilities. The bank’s head office is located at KJP Conference Center, Barik Point, Shillong.
Meghalaya Rural Bank Balance Check Number
Meghalaya Rural Bank confirms on its current FAQ page that registered customers can use its missed-call banking service to check their account balance. The missed-call balance enquiry number currently associated with MRB is:
9355385959
Give a missed call to this number from the mobile number registered with the bank account. After the request is recognised, the balance information is sent to the registered mobile number through SMS. The service is intended for customers whose mobile number is already linked with their MRB account.
The bank’s own Annual Report 2023-24 confirms that a missed-call facility was introduced for balance enquiry. MRB’s current FAQ also continues to mention missed-call banking as a balance-check option for registered customers.
Steps to Check MRB Balance by Missed Call
- Use the mobile number registered with your Meghalaya Rural Bank account.
- Dial 9355385959.
- Give a missed call to the number.
- Allow the call to disconnect.
- Check the SMS received on the registered mobile number for your account balance.
If no balance message arrives, first check whether the mobile number used for the call is the number currently registered with the bank. Customers can also use MRB mobile banking, WhatsApp banking, internet banking, an ATM or their branch for balance information.
Meghalaya Rural Bank Balance Check Through SMS
Meghalaya Rural Bank sends the result of a successful missed-call balance request through SMS to the registered mobile number. However, the current official website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry.
Customers should therefore avoid sending commands such as BAL or MINI to numbers found on old or third-party websites unless those details are confirmed by MRB. Receiving a balance reply by SMS after a missed call is different from a dedicated SMS Banking service in which the customer sends a keyword to the bank.
For a verified phone-based balance check, customers can use the missed-call service from the registered mobile number or use the official WhatsApp and mobile-banking channels.
Meghalaya Rural Bank WhatsApp Banking
Meghalaya Rural Bank provides a 24×7 WhatsApp Banking service for customers who prefer a chat-based balance enquiry option.
MRB WhatsApp Banking Number: +91 93553 85959
Save the official number and send “Hi” from the mobile number registered with the bank. The bank then asks the customer to authenticate using an OTP sent by SMS. After authentication, the WhatsApp menu can be used to access supported services.
The current MRB WhatsApp Banking page specifically lists real-time account balance enquiry and a mini statement of the last five transactions. Customers can also use the service for cheque-book requests and branch or ATM location information.
Meghalaya Rural Bank Customer Care Numbers
The current Meghalaya Rural Bank website displays the following toll-free support numbers:
1800-123-6230
1800-833-1004
1800-532-7444
The bank also publishes the email address contact@megrb.bank.in. Its head office is at KJP Conference Center, Barik Point, Shillong, Meghalaya – 793001.
For suspected cyber fraud, the bank specifically advises customers to report the issue immediately. MRB also lists the national cybercrime helpline 1930. Customers should never disclose an ATM PIN, UPI PIN, password, card number, CVV or OTP to anyone claiming to represent the bank.
Check MRB Balance Through Mobile Banking
Meghalaya Rural Bank provides an official mobile banking application for customers who want to manage their accounts through a smartphone. The current FAQ states that customers can check their account balance by logging into the Mobile Banking App and opening the Accounts section.
To activate mobile banking, customers download the official app, enter their Customer ID and authenticate the device using the OTP sent to the registered mobile number. They then create a six-digit MPIN for future logins and transactions. The bank also supports biometric login on compatible devices.
Check Meghalaya Rural Bank Balance Through Internet Banking
MRB provides internet banking through the official Net Bank link available on its website. Registered customers can use internet banking to access their account information online without visiting a branch.
Customers should always open the net-banking portal from the official Meghalaya Rural Bank website. Avoid entering banking credentials on a page reached through an unknown SMS, email or social-media link.
Check Meghalaya Rural Bank Balance at an ATM
Customers holding an MRB debit card can check their account balance at an ATM. Insert the card, enter the ATM PIN and select the Balance Enquiry option. The available balance will be displayed through the ATM interface.
Where available, customers can also use the mini-statement option to review recent transactions. Always cover the keypad while entering the PIN and do not allow an unknown person to handle the debit card.
Check MRB Balance Through Passbook
Customers who prefer an offline record can update their passbook at a Meghalaya Rural Bank branch. An updated passbook shows posted debit and credit entries together with the latest recorded account balance. This method can be useful when a customer wants a physical record or needs to compare recent transactions with the available balance.
Website url https://megrb.bank.in/
FAQs
1. Why am I not receiving a balance SMS after giving a missed call?
MRB states that missed-call banking is available to registered customers, so the mobile number used for the call should be linked with the bank account. If the number has changed or is not correctly registered, the balance response may not arrive. Contact the branch or use mobile or WhatsApp banking if the problem continues.
2. Is 9355385959 also the official MRB WhatsApp Banking number?
Yes. Meghalaya Rural Bank’s current official website directly links its WhatsApp Banking service to +91 93553 85959. Customers can save the number and send “Hi” from the registered mobile number. The WhatsApp service includes account balance enquiry and the last five transactions.
3. Does Meghalaya Rural Bank have a separate SMS keyword for balance enquiry?
The current MRB website does not publish a separate customer-initiated SMS keyword and destination number specifically for balance enquiry. The balance received by SMS after a missed call should not be confused with keyword-based SMS Banking. Use the verified missed-call, WhatsApp, mobile banking or ATM channels instead.
4. What should I do if my registered mobile number has changed?
Ask Meghalaya Rural Bank to update the mobile number linked with your account. A current registered mobile number is important for missed-call banking, WhatsApp authentication, OTPs and mobile banking. Until the new number is updated, some digital services may not work correctly.
